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Documentation >> Frequently Asked Questions >> I have not received my coupon code?
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Message started by Kris Coppieters on 07/31/10 at 09:10:13

Title: I have not received my coupon code?
Post by Kris Coppieters on 07/31/10 at 09:10:13
Coupon codes are generated manually - so it will typically take some time before you receive them.

We're located in New Zealand, and our time zone is almost a full day ahead of the USA - so if you order a coupon code on Friday, it's already Saturday here. That means you might need to wait until the next Monday before you'll receive it.

If you're in a hurry to get one of our products activated, don't purchase a coupon code. Instead, you should buy a single install by clicking the 'Get License...' button and purchasing a single license. That system is fully automated and you should receive your license file in the next 30 minutes or so (and don't forget to check your spam folder - our license files are often mistaken for spam).

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