When you make a the payment to us, you will receive an e-mail with a receipt from PayPal, our payment processor. You might need to check your spam filter.

Hold on to that receipt - it is your proof of purchase.

We don't generate that invoice, and we also have no control over its delivery - it is all handled automatically by PayPal.

Sadly enough, PayPal does not allow its merchants to generate or re-generate invoices or receipts - so we have no means to generate a copy of that receipt from our end; if you did not keep it, it's gone.

The only thing that we can do via PayPal from our side is generate a 'packing slip' - which is a document that does list the buyer, and the amount paid.

However, if you want us to do that, we will charge you an administration fee - the employee-cost of generating a packing slip is higher than what we charge for our least expensive tools.

For some of our least expensive tools you will find that the administration fee ends up being higher than what you paid for the tool.

Automation allows us to keep the cost of our tools low. Any additional administrative work represents a cost to us which we pass on to the customer.