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I requested a license from the wrong InDesign. (Read 5273 times)
Kris Coppieters
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I requested a license from the wrong InDesign.
07/31/10 at 09:20:29
 
We're sorry - that license is 'gone'. There is no mechanism that allows us to 'de-license' an installation of InDesign, and the administration time and effort involved in handling these kinds of situations would often surpass the price of the license itself.

If you have a 10- or 100-install coupon code, simply request a new license file using your coupon code - you've lost one of your 10 or 100 installs.

If you purchased a single-install license from within our software, you have to purchase a new license - we don't do refunds, upgrades or sidegrades.

Make sure you request the license from the correct computer and/or copy of InDesign!

Please have a read:

http://www.rorohiko.com/licensing
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